PRIVACY POLICY
As Holidayland Tourism Travel Agency (hereinafter referred to as the “Company”), it is extremely important for us to protect the personal information of our users and to respect their privacy. This Privacy Policy explains how the personal data collected by the Company through online platforms is collected, used, stored and protected.
- Collection of Personal Data
The Company may collect personal data in the following ways:
Online Reservations: During the reservation process, personal data such as name, surname, telephone number, e-mail address, travel information (starting and ending point, date, time, etc.), payment information may be requested from our passengers.
Cookies and Other Technologies: When you visit our website, some data may be collected through your web browser using cookies and similar technologies. This data is used to make the site more efficient, improve your user experience and offer targeted advertisements.
- Use of Personal Data
The personal data collected will be used for the following purposes:
Provision of Services: We use the information necessary to receive your online reservations, provide airport transfer services and fulfill your requests.
Customer Communication: To communicate regarding reservation confirmations, service changes, cancellations, billing and customer service.
Payment Transactions: To process payments for your reservations, to ensure payment security.
Marketing and Advertising: If you consent, we may send you information about our new services, campaigns and promotions via e-mail, SMS or other communication channels.
Site Improvements: We may use your data to improve our website and mobile application, optimize user experience and make our services more efficient.
- Sharing of Personal Data
The Company will only share your personal data with third parties in the following cases:
Service Providers: Only the information necessary for the provision of the service may be shared with service providers who assist with functions such as payment transactions, e-mail services and database management.
Legal Obligations: In the context of a legal request, court order or official investigation, your personal data may be provided to the relevant authorities.
Collaborations and Campaigns: We may share your information with our partners or collaborating companies only with your explicit consent.
- Protection of Personal Data
The Company implements industry-standard security measures to protect the personal data it collects. These measures are intended to protect your data against unauthorized access, loss or damage. However, since it is not possible to guarantee that communications made over the internet are 100% secure, we also inform our users about this.
- Use of Cookies
Our website uses cookies to improve user experience. Cookies are small data files placed on your device. When you visit our website, you will be informed about cookies. If you consent to the use of cookies, you can use our site in a more personalized way. If you prefer not to use cookies, you can disable cookies from your browser settings, but this may cause some site functions to not work properly.
- User Rights
Users have the following rights regarding their personal data:
Right to Access: You have the right to request access to the personal data collected.
Right to Rectification: You have the right to correct any errors in your personal data.
Right to Erasure: You can request the deletion of your personal data.
Right to Object: You have the right to object to the processing of your data.
Data Portability: You have the right to transfer your personal data to another service provider.
You can contact us at info@holidaylandtravel.com to exercise these rights.
- Policy Changes
The Company may update this Privacy Policy from time to time. Policy changes will be effective from the date they are published on our website. Our users are advised to check the Privacy Policy page regularly to be informed of any changes made.
- Contact
For questions regarding the Privacy Policy or requests regarding your personal data, you can contact Holidayland Tourism Travel Agency through the following communication channels:
E-mail: info@holidaylandtravel.com
Phone: +90531 552 89 43
Address: Merkez Mahallesi Serhat sk Serhat 3 İş Merkezi 2/14 Gaziosmanpaşa İstanbul Turkiye
